“We need training.” This statement is a common knee-jerk reaction to address things like employee engagement, performance and turnover. However, there are many things that could be part of a solution, in addition to or instead of training. This article will get you thinking about all the possibilities. When a client requests training, I resist […]
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It’s prime time to be conducting needs assessments to plan meaningful learning & organizational development initiatives for the coming year. Here are three tips for crafting thoughtful questions that will get to the heart of what you need to know. 1. Inquire at all levels Use surveys, focus groups and interviews to seek information from […]
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