What’s missing in feedback conversations?
When people receive meaningful feedback, they have the opportunity to grow, leverage strengths and discover blind spots. Research done by Gallup shows that employees who receive regular feedback are 3.5 more likely to be engaged in their work than those who do not. Over 3 times! Research published in The Journal of Applied Psychology showed […]
Continue readingThe Answer Isn’t Always Training
“We need training.” This statement is a common knee-jerk reaction to address things like employee engagement, performance and turnover. However, there are many things that could be part of a solution, in addition to or instead of training. This article will get you thinking about all the possibilities. When a client requests training, I resist […]
Continue readingDeveloping Employees from Hire to Exit
The employee journey starts with the recruitment process and moves through onboarding to development and finally exit. We call this process a “People System”. A company’s ‘people system’ carries an employee through their entire journey, from recruitment to exit. Ideally, the employee journey is aligned with the company’s vision, mission and values. As this image depicts, employees […]
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