Category Archives for "Leadership"

Why Emotional Intelligence is Important for New Managers

“Emotional intelligence is responsible for 90% of a manager’s success (Harvard Division of Continuing Ed, 2015)”. Emotional Intelligence (EQ) experts agree that raising your EQ has a direct impact on how well you perform at work. “But what do emotions have to do with work?”, you ask. Turns out, a lot! Research shows that managers […]

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The Answer Isn’t Always Training

“We need training.”  This statement is a common knee-jerk reaction to address things like employee engagement, performance and turnover. However, there are many things that could be part of a solution, in addition to or instead of training. This article will get you thinking about all the possibilities. When a client requests training, I resist […]

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Consider These 6 Elements for Your Leadership Development Program

These 6 elements will enrich your leadership development training program.  A Sponsor. This is someone on the executive team who is a champion for the program. They participate in the kickoff and celebration, as well as one other point in the program. Coaching. Provide a coach to each participant to process and integrate what they’re […]

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Needs Assessments for Learning & Development

It’s prime time to be conducting needs assessments to plan meaningful learning & organizational development initiatives for the coming year. Here are three tips for crafting thoughtful questions that will get to the heart of what you need to know. 1. Inquire at all levels Use surveys, focus groups and interviews to seek information from […]

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Presenting vs. Training

The best trainers certainly have excellent presentation skills. However, presenting is just one element of effective training.  Simply put, training is the transfer of knowledge.  But how do you know if the transfer of knowledge occurred?  Using both types of knowledge checks, embedded and post check, ensures that learners are following you along the way, and […]

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