Emotional Intelligence – what’s the big deal?

Studies have consistently highlighted the significance of emotional intelligence for managers and their effectiveness in various aspects of their role. It has been found that managers with higher EQ are more likely to inspire and motivate their teams and build strong relationships. They are more likely to create a positive work environment that fosters employee engagement and job satisfaction. Who doesn’t want that?!

When emotions take over the body and mind, we tend to perform at our worst when we need to do our best (think Will Smith slap!). The good news is that we can train our brains and minds to increase EQ. Here are 4 steps from our “Raising EQ” course:

  1. Recognize Triggers: Pay attention to situations that cause your shoulders or jaw to tighten. Try to identify the trends of those situations. How do they make you feel? Do your thoughts serve you or are they damaging? Once we are aware of our thoughts and feelings, we can self-regulate to be more productive.
  2. Self-Regulate: When you get triggered, how do you stop yourself from spiraling? Perhaps it’s taking a walk or taking deep breaths. Leverage strategies that work for you to get back in control of your mind and body.
  3. Be Aware of Others: What do you notice in others that could indicate they are annoyed or stressed? Does their voice change? Do they show different facial expressions? When in a group, what factors influence the dynamics in the room? The 3rd step to increasing emotional intelligence is to extend your awareness to others.
  4. Manage Relationships: Those who are aware of others are in the best position to manage relationships to redirect conversations for a more productive outcome.

While everyone can benefit from raising their emotional intelligence, it’s especially important for leaders and new managers. “Raising Your EQ” is a foundational course in our leadership development programs.

Aligned Performance