Why Emotional Intelligence is Important for New Managers
“Emotional intelligence is responsible for 90% of a manager’s success (Harvard Division of Continuing Ed, 2015)”. Emotional Intelligence (EQ) experts agree that raising your EQ has a direct impact on how well you perform at work. “But what do emotions have to do with work?”, you ask. Turns out, a lot! Research shows that managers […]
Continue readingTeams who talk about communication are more successful
3 Reasons to talk about communication Did you know that communication, or the lack of it, is listed as the most common cause of conflict? It’s also a large contributor to performance issues. You can get ahead of those problems by openly discussing communication as a team. There are many benefits to having open conversations […]
Continue readingManager Training – what to include?
I recently wrapped up a 9-month Manager Training program for a client. As a capstone, participants shared three key learning points and how they made changes in their work. Here, I’m sharing takeaways that stood up for people in the training. These topics are a must for training managers and leaders in your organization. Communicating […]
Continue readingWhen NOT to Delegate
Have you ever heard anyone say that leadership is about getting everything done all by yourself? Neither have I. We all know that leadership is the art of getting things done through other people. The way to do that is through effective delegation. The best leaders, though, also know when not to delegate in their […]
Continue reading4 Ways to Make Teambuilding Count
Teambuilding is more than bowling outings and falling backward with a blindfold on. Building an affective team takes conscious effort, and that could mean taking time away from the office to have ‘open’ dialogue about how the team is performing. Note the special emphasis on ‘open’. One of the reasons teambuilding has gotten a bad […]
Continue readingDesigning a Leadership Development Program? Avoid these 3 mistakes!
Whether you are offering training and development for the first time, or have a robust catalog, it is always a good practice to quality-check the program design. This is true for both in-house and outsourced programs. In fact, it’s more important for outsourced programs so that you ensure the best use of your investment, and […]
Continue readingImproving Performance in the Workplace
Here are some quick tips on developing the most important investment in your business. Hire right. Use strategic interview questions to ensure you are hiring someone who is aligned with the job, the team and the company culture. Build bench strength. Continually assess and develop individuals instead of waiting for a senior spot to open […]
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